{"xsrfToken":"33cf015f7d54bb87087319729e0d2315750f3e7b_lout","branding":{"id":"1","key":"net","name":"NetTutor Service","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/83","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#388f96","headerLinkHoverBGColor":"#388f96","headerBadgeColor":"#388f96"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#205081","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"net","projectId":12701,"serviceDeskId":1,"name":"NetTutor Service","description":"<p>If you’re new to NetTutor or looking for some information on how to use NetTutor, our knowledge base contains an extensive collection of articles, written especially to help answer common questions and solve common problems. You can search the knowledge base at any time by using the magnifying glass at the top of the page.</p>\n<h4><a name=\"\" target=\"_blank\"></a><font color=\"172B4D\"> Frequently Asked Questions: </font></h4>\n<p>● <b><a href=\"https://linksystems.atlassian.net/servicedesk/customer/portal/1/article/1316847761\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I drop off a paper?</a></b></p>\n<p>● <b><a href=\"https://linksystems.atlassian.net/servicedesk/customer/kb/view/2359302\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I retrieve my reviewed paper?</a></b></p>\n<p>● <b><a href=\"https://linksystems.atlassian.net/servicedesk/customer/portal/1/article/1316847851\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I drop off a question?</a></b></p>\n<p>● <b><a href=\"https://linksystems.atlassian.net/servicedesk/customer/kb/view/631734360\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I retrieve my question feedback?</a></b></p>\n<p>● <b><a href=\"https://linksystems.atlassian.net/servicedesk/customer/portal/1/article/8159244\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I view the drop-in tutoring schedule?</a></b></p>\n<p>● <b><a href=\"https://linksystems.atlassian.net/servicedesk/customer/portal/1/article/8519681?src=-1771697334\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I meet with a tutor for a live drop-in session?</a></b> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p>If you're unable to find what you need or still require assistance, please submit an inquiry below.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"1","name":"Can't find the help you need?","descriptionHtml":"<p>Please submit an inquiry for assistance.</p>","callToAction":"Can't find the help you need?","introHtml":"<p>Please submit an inquiry so we can assist you.</p>","icon":12027,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12027","groups":[1],"key":""},{"id":"239","name":"Pisces Landing Page - Customizing the Language","descriptionHtml":"","callToAction":"Pisces Landing Page - Customizing the Language","introHtml":"<p>Customize the language on your Pisces Landing Page.</p>","icon":13766,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13766","groups":[1],"key":""},{"id":"238","name":"Pisces Landing Page - Customizing the Look","descriptionHtml":"","callToAction":"Pisces Landing Page - Customizing the Look","introHtml":"<p>Customize the look of your Pisces Landing Page.</p>","icon":13766,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13766","groups":[1],"key":""},{"id":"181","name":"Accommodation Request","descriptionHtml":"","callToAction":"Accommodation Request","introHtml":"","icon":13791,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13791","groups":[],"key":""},{"id":"234","name":"Custom Card","descriptionHtml":"<p>Complete the form below, and we'll add a custom card to your Pisces Landing Page! We encourage you to reference our detailed branding guide while making these selections. You can access that guide here: <b><a href=\"https://linksystems.atlassian.net/wiki/spaces/NKB/pages/3257597953/Pisces+Customization+Guide\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Pisces Customization Guide</a></b>.</p>","callToAction":"Custom Card","introHtml":"<p>Add a Custom Card to your Pisces Landing Page</p>","icon":13766,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13766","groups":[],"key":""},{"id":"101","name":"Email request","descriptionHtml":"","callToAction":"Email request","introHtml":"","icon":12032,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12032","groups":[],"key":""},{"id":"233","name":"Pisces Branding","descriptionHtml":"<p>Complete the form below, and we'll customize your Pisces Landing Page! You can select all your own colors or choose from one of our pre-built themes. We encourage you to reference our detailed branding guide while making these selections. You can access that guide here: <b><a href=\"https://linksystems.atlassian.net/wiki/spaces/NKB/pages/3257597953/Pisces+Customization+Guide\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Pisces Customization Guide</a></b>.</p>","callToAction":"Pisces Branding","introHtml":"<p>Brand your Pisces Landing Page</p>","icon":13766,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13766","groups":[],"key":""},{"id":"237","name":"Pisces Branding Request","descriptionHtml":"","callToAction":"Pisces Branding Request","introHtml":"<p>Brand your Pisces Landing Page.</p>","icon":13766,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13766","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,238,239]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6425c48f-ce7a-3996-a8a8-cb3655939999","appLinkName":"Confluence (linksystems.atlassian.net)","appLinkUrl":"https://linksystems.atlassian.net/wiki","spaceKey":"NKB","spaceName":"NetTutor Knowledge Base","spaceUrl":"https://linksystems.atlassian.net/wiki/display/NKB","isServer":false},"labels":[],"projectKey":"NET","serviceDeskId":1,"kbLinkDomainURLs":["https://linksystems.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NET","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"kbPage":{"id":1449328766,"title":"How to Activate Audio/Video Functionality (Student)","url":"https://linksystems.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/1449328766","space":{"key":"NKB","name":"NetTutor Knowledge Base","id":884737},"serviceDeskIds":[1],"appLinkId":"6425c48f-ce7a-3996-a8a8-cb3655939999","idInString":"1449328766","projects":[{"projectId":12701,"serviceDeskId":1,"portalId":1}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=linksystems","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"33cf015f7d54bb87087319729e0d2315750f3e7b_lout","baseUrl":"https://linksystems.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://linksystems.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"28bc396c-5cd5-4b66-aa70-77f36aac998d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}