{"xsrfToken":"4277fe4a9241560c79824c1c66654b1dfc661eb8_lout","branding":{"id":"46","key":"brtrs","name":"Refer Tutor Report Service","portalBaseUrl":"/servicedesk/customer/portal/46"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1fbb8538-c942-45f5-8b63-7bb6a77d119b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOGJjMzk2Yy01Y2Q1LTRiNjYtYWE3MC03N2YzNmFhYzk5OGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFmYmI4NTM4LWM5NDItNDVmNS04YjYzLTdiYjZhNzdkMTE5YiI6WyJyZWFkIl19LCJleHAiOjE3NDc5NjE2MDgsIm5iZiI6MTc0Nzk2MTAwOH0.4zJCZRoyhrcmtmoxAlqfa1ZUGu-XBdAVzuKBO83tLdQ&client=28bc396c-5cd5-4b66-aa70-77f36aac998d&mode=fit","logoId":"1fbb8538-c942-45f5-8b63-7bb6a77d119b","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/67ffbd27-768e-47a4-8a7c-ae9c0bd2e736/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOGJjMzk2Yy01Y2Q1LTRiNjYtYWE3MC03N2YzNmFhYzk5OGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY3ZmZiZDI3LTc2OGUtNDdhNC04YTdjLWFlOWMwYmQyZTczNiI6WyJyZWFkIl19LCJleHAiOjE3NDc5NjE2MDgsIm5iZiI6MTc0Nzk2MTAwOH0.qlzkbTxT7P-c1fzh-QitY3MqztmzUZXh7o_uB4uNyPw&client=28bc396c-5cd5-4b66-aa70-77f36aac998d&height=300&mode=fit","bannerMediaApiFileId":"67ffbd27-768e-47a4-8a7c-ae9c0bd2e736","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#b3acea","topBarTextColor":"#000000","hasTopBarBeenSplit":true},"portal":{"id":"46","key":"brtrs","projectId":15000,"serviceDeskId":46,"name":"Refer Tutor Report Service","description":"<p>Welcome! View popular articles for <b><a href=\"https://linksystems.atlassian.net/servicedesk/customer/portal/46/article/607912128?src=1586185393\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">students</a></b>, <b><a href=\"https://linksystems.atlassian.net/servicedesk/customer/portal/46/article/608043133?src=-1254274994\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">instructors</a></b>, and <b><a href=\"https://linksystems.atlassian.net/servicedesk/customer/portal/46/article/615612432?src=82872544\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">admins</a></b>. You can also raise a Refer Tutor Report request with the option provided below.</p>","portalBaseUrl":"/servicedesk/customer/portal/46","reqTypes":[{"id":"75","name":"Can't find the help you need?","descriptionHtml":"","callToAction":"Can't find the help you need?","introHtml":"<p>Please submit an inquiry so we can assist you.</p>","icon":13836,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13836","groups":[47],"key":""},{"id":"114","name":"Email request","descriptionHtml":"","callToAction":"Email request","introHtml":"","icon":12032,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12032","groups":[],"key":""}],"reqGroups":[{"id":47,"name":"General"}],"orderMapping":{"47":[75]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6425c48f-ce7a-3996-a8a8-cb3655939999","appLinkName":"System Confluence","appLinkUrl":"https://linksystems.atlassian.net/wiki","spaceKey":"BRTRS","spaceName":"Refer Tutor Report","spaceUrl":"https://linksystems.atlassian.net/wiki/spaces/BRTRS","isServer":false},"labels":[],"projectKey":"BRTRS","serviceDeskId":46,"kbLinkDomainURLs":["https://linksystems.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":46,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BRTRS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOGJjMzk2Yy01Y2Q1LTRiNjYtYWE3MC03N2YzNmFhYzk5OGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xNTAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc5NjIyMDgsIm5iZiI6MTc0Nzk2MTAwOH0.s6D_XF6jmKC-V6dsJqEm3aKeR2shFSEiaMwK2JyAb_s","targetCollection":"upload-project-15000","endpointUrl":"https://api.media.atlassian.com","clientId":"28bc396c-5cd5-4b66-aa70-77f36aac998d","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":75,"projectId":15000,"form":{"name":"Can't find the help you need?","descriptionHtml":"","callToAction":"Can't find the help you need?","intro":"<p>Please submit an inquiry so we can assist you.</p>","instructions":"","icon":13836,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13836","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_13147","fieldConfigId":"16476","label":"Full Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_13008","fieldConfigId":"16318","label":"Phone Number","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11300","fieldConfigId":"13200","label":"Institution","description":"Please enter the full name of your Institution or School.","descriptionHtml":"<p>Please enter the full name of your Institution or School.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"What do you need assistance with?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Please provide as much information as possible.","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/46/create/75","requestValidateBaseUrl":"/servicedesk/customer/portal/46/validate/75","calendarParams":{"firstDay":0,"date":"2025-05-22T20:43:28-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6425c48f-ce7a-3996-a8a8-cb3655939999","appLinkName":"System Confluence","appLinkUrl":"https://linksystems.atlassian.net/wiki","spaceKey":"BRTRS","spaceName":"Refer Tutor Report","spaceUrl":"https://linksystems.atlassian.net/wiki/spaces/BRTRS","isServer":false},"labels":[],"projectKey":"BRTRS","serviceDeskId":46,"kbLinkDomainURLs":["https://linksystems.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOGJjMzk2Yy01Y2Q1LTRiNjYtYWE3MC03N2YzNmFhYzk5OGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xNTAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc5NjIyMDgsIm5iZiI6MTc0Nzk2MTAwOH0.s6D_XF6jmKC-V6dsJqEm3aKeR2shFSEiaMwK2JyAb_s","targetCollection":"upload-project-15000","endpointUrl":"https://api.media.atlassian.com","clientId":"28bc396c-5cd5-4b66-aa70-77f36aac998d","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=linksystems","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4277fe4a9241560c79824c1c66654b1dfc661eb8_lout","baseUrl":"https://linksystems.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://linksystems.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"28bc396c-5cd5-4b66-aa70-77f36aac998d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"b6287c434c984b6db42f1bd6da56b742","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}