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Welcome to the NetTutor and Pisces Help Center! Whether you’re just getting started or need a little help, our knowledge base is packed with informative articles designed to answer common questions and offer useful advice. Search the knowledge base at the top of this page or click on one of our popular articles below.
If you’d rather connect with a member of our Customer Care team, please create a support ticket using an option at the bottom of this page. We're ready to help!
Popular NetTutor articles from our knowledge base:
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We're ready to help! <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p><b>Popular NetTutor articles from our knowledge base:</b></p>\n<p>• <a href=\"https://linksystems.atlassian.net/servicedesk/customer/portal/1/article/1316847761\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Drop Off a Paper</a></p>\n<p>• <a href=\"https://linksystems.atlassian.net/servicedesk/customer/kb/view/2359302\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Retrieve My Reviewed Paper</a></p>\n<p>• <a href=\"https://linksystems.atlassian.net/servicedesk/customer/portal/1/article/8519681?src=-1771697334\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Meet With a Tutor for a Live Drop-In Session</a> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Popular Pisces articles from our knowledge base:</b></p>\n<p>• <a href=\"https://linksystems.atlassian.net/servicedesk/customer/article/1227751449\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Open a One-on-One Room</a></p>\n<p>• <a href=\"https://linksystems.atlassian.net/servicedesk/customer/article/1228144663\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Provide Feedback for Dropped-Off Papers</a></p>\n<p>• <a href=\"https://linksystems.atlassian.net/servicedesk/customer/portal/3/article/3012100097\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Set My Tutoring Availability</a> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>","portalBaseUrl":"/servicedesk/customer/portal/60","reqTypes":[{"id":"10692","name":"Can't find the help you need?","descriptionHtml":"","callToAction":"Can't find the help you need?","introHtml":"<p>Please submit an inquiry so we can assist you.</p>","icon":13835,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/13835","groups":[66],"key":""}],"reqGroups":[{"id":66,"name":"General"}],"orderMapping":{"66":[10665,10667,10668,10692]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6425c48f-ce7a-3996-a8a8-cb3655939999","appLinkName":"","appLinkUrl":"","spaceKey":"NKB","spaceName":"NetTutor Knowledge Base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"NTPSH","serviceDeskId":60,"kbLinkDomainURLs":["https://linksystems.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":60,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NTPSH","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOGJjMzk2Yy01Y2Q1LTRiNjYtYWE3MC03N2YzNmFhYzk5OGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tNjYxNTQ0MzEiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc3ODc4ODAzMiwibmJmIjoxNzc4Nzg2ODMyLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.KUVAOidQT2nvOw2q8S_s5OTcIjfFHrzIiKrwbjbXMMs","targetCollection":"upload-user-collection-66154431","endpointUrl":"https://api.media.atlassian.com","clientId":"28bc396c-5cd5-4b66-aa70-77f36aac998d","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! 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