{"xsrfToken":"BAN7-ASZ1-YF8Y-7NPB_9ca5e8e76b24dc05a01b34a33f2b8c54160381c4_lout","branding":{"id":"1","key":"net","name":"NetTutor Service","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/83","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#388f96","headerLinkHoverBGColor":"#388f96","headerBadgeColor":"#388f96"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#205081","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"net","projectId":12701,"serviceDeskId":1,"name":"NetTutor Service","description":"<p>If you’re new to NetTutor or looking for some information on how to use NetTutor, our knowledge base contains an extensive collection of articles, written especially to help answer common questions and solve common problems. You can search the knowledge base at any time by using the magnifying glass at the top of the page.</p>\n<h4><a name=\"\" target=\"_blank\"></a><font color=\"172B4D\"> Frequently Asked Questions: </font></h4>\n<p>● <b><a href=\"https://linksystems.atlassian.net/servicedesk/customer/portal/1/article/1316847761\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I drop off a paper?</a></b></p>\n<p>● <b><a href=\"https://linksystems.atlassian.net/servicedesk/customer/kb/view/2359302\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I retrieve my reviewed paper?</a></b></p>\n<p>● <b><a href=\"https://linksystems.atlassian.net/servicedesk/customer/portal/1/article/1316847851\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I drop off a question?</a></b></p>\n<p>● <b><a href=\"https://linksystems.atlassian.net/servicedesk/customer/kb/view/631734360\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I retrieve my dropped-off question?</a></b></p>\n<p>● <b><a href=\"https://linksystems.atlassian.net/servicedesk/customer/portal/1/article/8159244\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I view the drop-in tutoring schedule?</a></b> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n<p>If you're unable to find what you need or still require assistance, please submit an inquiry below.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"1","name":"Can't find the help you need?","descriptionHtml":"<p>Please submit an inquiry for assistance.</p>","callToAction":"Can't find the help you need?","introHtml":"<p>Please submit an inquiry so we can assist you.</p>","icon":12027,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12027","groups":[1],"key":""},{"id":"181","name":"Accommodation Request","descriptionHtml":"","callToAction":"Accommodation Request","introHtml":"","icon":13791,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13791","groups":[],"key":""},{"id":"101","name":"Email request","descriptionHtml":"","callToAction":"Email request","introHtml":"","icon":12032,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12032","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6425c48f-ce7a-3996-a8a8-cb3655939999","appLinkName":"Confluence (linksystems.atlassian.net)","spaceKey":"NKB","spaceName":"NetTutor Knowledge Base","isServer":false},"labels":[],"projectKey":"NET","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NET","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! 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