{"xsrfToken":"BAN7-ASZ1-YF8Y-7NPB_c5243254b322edf7393a13263560dc99c15511c5_lout","branding":{"id":"53","key":"ott","name":"STAR-CA Support Portal","portalBaseUrl":"/servicedesk/customer/portal/53"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#205081","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"53","key":"ott","projectId":15229,"serviceDeskId":53,"name":"STAR-CA Support Portal","description":"<p>Welcome! You can raise a STAR-CA Online Tutor Training request from the options provided.</p>\n<p>For technical assistance with the whiteboard, between the hours of 9am-9pm, please submit a ticket and include as much information as possible, including screenshots.</p>\n<p>For technical assistance with the whiteboard, after hours, please submit a ticket and include as much information as possible, including screenshots. You should then contact our after hours support team by calling 516-522-0176. Please submit a ticket before calling our support team after hours, so they have reference of the issue you are reporting.</p>\n<p>For questions about our Webinar Jam Sessions, please submit a ticket.</p>","portalBaseUrl":"/servicedesk/customer/portal/53","onlyPortal":false,"reqTypes":[{"id":"146","name":"Can't find the help you need?","descriptionHtml":"","callToAction":"Can't find the help you need?","introHtml":"","icon":13616,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13616","groups":[59],"key":""},{"id":"148","name":"Email Request","descriptionHtml":"","callToAction":"Email Request","introHtml":"","icon":12032,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12032","groups":[],"key":""},{"id":"165","name":"Issues with access?","descriptionHtml":"","callToAction":"Issues with access?","introHtml":"","icon":13640,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13640","groups":[],"key":""},{"id":"163","name":"Need technical assistance?","descriptionHtml":"","callToAction":"Need technical assistance?","introHtml":"","icon":13601,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13601","groups":[],"key":""},{"id":"162","name":"Questions about training?","descriptionHtml":"","callToAction":"Questions about training?","introHtml":"","icon":13625,"iconUrl":"https://linksystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13625","groups":[],"key":""}],"reqGroups":[{"id":59,"name":"General"}],"orderMapping":{"59":[146]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6425c48f-ce7a-3996-a8a8-cb3655939999","appLinkName":"System Confluence","spaceKey":"OTT","spaceName":"Online Tutor Training","isServer":false},"labels":[],"projectKey":"SCOTT","serviceDeskId":53},"createPermission":true,"portalAnnouncement":{"portalId":53,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SCOTT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://linksystems.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=linksystems","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BAN7-ASZ1-YF8Y-7NPB_c5243254b322edf7393a13263560dc99c15511c5_lout","baseUrl":"https://linksystems.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"28bc396c-5cd5-4b66-aa70-77f36aac998d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}